Labs Tower

Cookie Policy

Cookie policy

  1. Cookies Policy


    This Cookies Policy (“Cookies Policy”) is issued by Excelsior Hotel Enterprises Limited (“We”, “Our” or “Us”) and applies to Our use of “cookies” or similar technologies (like scripts, tracking pixels, web beacons) in connection with Our website (“Website”) and services We provide.

    We use cookies or similar technologies on our Website to help make your visits more effective, so we’d like to explain more about how and why we use them. You can adjust your browser settings to block cookies on the Website, however if you do this then you may not be able to use certain functions on our Website. By continuing to browse our Website without adjusting your browser settings to block cookies (for information about how to do this please see below), you are agreeing to our use of cookies.

    What are Cookies?

    Cookies are small text files that may be stored on your computer (or other internet enabled devices, such as a smartphone or tablet) when you visit a website. They help websites remember information about your visit, like your country, language and other settings. They can also help make your next visit easier.

    Pixels (also called web beacons) are invisible pixels that are placed on webpages or in emails that use this technology for marketing and measurement purposes. Tracking pixels work in a similar way to cookies and may allow to gather information about your behavior on a website or emails received from a sender.

    We use cookies or similar technologies to help you efficiently browse our Website and to save you time by not having to re-enter your details each time you visit. Cookies allow us to provide you with information and show you content relevant to you. We also use cookies to analyze how our customers interact with Our Website and to serve advertisements to our Website visitors when they are browsing other areas of the internet.

    Types of Cookies

    Cookies may fall into the following categories:

    1. Strictly Necessary
    2. Performance
    3. Functionality
    4. Targeting

    Some of these cookies can be “session cookies”, which stay in place only for the duration of your visit to our Website and are deleted at the end of your browsing session. Others are “persistent cookies”, which remain on your device for a period of time after you have left the website.

    We may place Strictly Necessary cookies on your device when you first visit the Website.

    (1) Strictly Necessary Cookies

    These cookies are essential in order to enable you to move around the Website and use its features. If you remove or disable these cookies, we cannot guarantee that you will be able to use our Website or benefit from all our security features.

    These cookies contain a unique reference number which, for example, helps us to:

    • identify you as logged in to secure parts of our Website for the duration of your visit;
    • remember information you have previously entered to complete a form on our Website.

    (2) Performance Cookies

    Performance Cookies may collect information about how visitors use our Website. They may allow us to recognise and count the number of visitors and to see how visitors move around our Website and are used to, for example:

    • analyse how visitors use our Website;
    • record any errors that occur;
    • test different designs of our Website; and
    • measure the effectiveness of our advertising.

    (3) Functionality cookies

    These cookies can be used to provide services or to remember choices you make so we can personalise our content for you (for example, by remembering your choice of language or region). We can use this information to customise your experience of our Website to meet your preferences for content layout, text size etc.

    You can manage these cookies using your browser settings, however if you block them we may not be able to offer you certain services that you have chosen.

    (4) Targeting Cookies

    These cookies record the fact that you have visited our Website, including which web pages you have accessed, which device you have accessed them from and which links you have followed.

    We may use this information, for example:

    • to deliver online content and marketing (e.g. via email or on other websites or applications) tailored to your interests, or online experiences; and
    • for providing advertising agencies with information about your visit so that they can show you relevant adverts online.

    Please note that we will only send you marketing messages in line with our Privacy Policy and any preferences you have provided regarding receipt of direct marketing communications.

    You can manage these cookies using your browser settings. Please note that if you do block these cookies using your browser, you may still be shown advertisements, however these may be less relevant to you.

    Accept or Block Cookies

    Most browsers have cookies enabled by default, but you are able to change your cookies settings, which are usually found in the ‘options’ or ‘preferences’ menu of your internet browser.

    You can block any cookies from any website by activating the setting on your browser that allows you to refuse the setting of some or all cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our Website or to use all the functionality provided through our Website. The following links will help you to set your cookies settings on your browser:

    For more information about how to disable cookies in your browser you can also visit

    If you share the use of a computer, accepting or rejecting the use of cookies may affect all users of that computer.

    If you would like more information about our privacy policy overall, please visit Our Privacy Policy.


    Last updated: 26 September 2023